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Coronavirus

Gillian Cooper
Insurance news
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How Union Insurance Services can help during the current crisis

Coronavirus FAQs

How is Union Insurance Services working?

We are fully open for business with our Customer Service and Claims teams ready to take your call or respond to your emails if you need help.  All our products are available to buy and we are continuing to serve your protection needs.

How can we help?

If you have a policy with us and have a question about the impact of the Coronavirus on your policy, or you are experiencing financial difficulties due to Coronavirus, then please email our Customer Services team at customerservices@bfawuprotect.com or call on 0343 178 1229 to discuss options such as delaying your payments.

How are we protecting our staff?

Many of our staff are working remotely but those staff who cannot work remotely are working in our offices. We have completed our COVID-19 risk assessment in line with the HSE guidance – “Working safely during COVID-19 in offices and contact centres”. We are committed to Staying COVID-19 secure in 2020.

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