Simply call our UK based Customer Services
team on 0343 178 1258 to get a quote.
Mon to Fri 9am – 5pm.
You might have sick pay, but what happens if that runs out whilst you are still recovering, or worse you are made redundant? Income Protection Cover pays you a monthly tax-free income which can be used to pay your bills, your mortgage or your rent.
Gets to work when you can't
Income Protection Cover pays out money every month if accident, sickness or unemployment stops you working. It will help you to cover regular outgoings - from bills, rent, and mortgage repayments to a Friday night takeaway - if circumstances take a sudden turn for the worse.
The policy will pay out until you're able to return to work or you reach the end of your 12 month benefit period.
We'll deliver your monthly cash benefits after a waiting period of 30 to 180 days - you decide. The longer you wait, the cheaper your premium will be.
To summarise, income protection can:
• help cover your regular outgoings if you can't work
• protect you and your lifestyle
• make sure that incapacity or unemployment doesn’t become a financial disaster for your family
• ensure that you can continue to provide for your loved ones even if you can’t work
• mean that you don’t have to rely on savings or state benefits if you're unable to work
Essentially, it gets to work when you can’t!
If you go off work due to any of the following, you will not be covered:
• A medical condition that has been diagnosed or treated during the 12 months before the start date and which comes back within 24 months after the start date.
• Normal pregnancy
• Back ache – without x ray evidence
• Stress
• Inappropriate use of alcohol or drugs
This policy does not cover any period of unemployment:
• which you receive notification of, or which commences, within 120 days after the Start Date
• if you were not in Employment for six consecutive months prior to your first unemployment claim
• which you knew to be impending at the start date
• which results from you voluntarily leaving your employment unless as a result of constructive dismissal
• due to a normal or seasonal occurrence or which is a regular feature of your Employment
• after a period of casual, temporary or occasional work
• which results from misconduct leading to your dismissal
• as a result of you being detained in prison
• resulting from any chronic condition from which you knowingly suffered on or before the start date
• if you are a contract worker, which results from the natural expiry of a fixed-term contract unless:
o immediately prior to your claim, you were employed on an annual contract which has been renewed at least once
o immediately prior to your claim, you have been employed on a contract with the same employer for a period of 24 months or
o immediately prior to the commencement of your fixed-term contract, you were employed on a permanent basis by the same employer. (This exclusion will not be applied if you are self- employed.)
• if you are a contract worker and your contract is terminated early, any period of unemployment beyond the date your contract would have otherwise naturally expired
Please click here to read the full list of policy exclusions
It's worth considering income protection if you're a working person with nothing to fall back on, or who wouldn't want to have to use your savings to pay bills, should you lose your income due to sickness, accident or unemployment. Would you need a regular income to pay for?
• Rent
• Mortgage Repayments
• Food
• Bills
• Holidays
• School
• Servicing debt
• Everyday living expenses
You may not need it however if you already have one or more of the following financial safety nets:
• Company sick pay allowance
• State benefits
• Savings (and are happy to use these during a period of disability or unemployment)
• Family or partner support.
If you don’t think these would be enough if you were off work for a long period then Income Protection Cover might provide a useful alternative.
Things to think about before buying:
This is a short-term income protection insurance policy. We are not offering any advice about the product so it’s important you check whether the product meets your needs, is right for you and if you will benefit from the cover.
A checklist of useful points:
Before deciding whether this type of insurance is right for you, ask yourself the following questions:
1) Are you permanently employed?
To be eligible for this cover you need to be in permanent paid employment, including self-employment, for at least 16 hours per week.
2) What sick pay do you receive from your employer?
Income Protection Cover is designed to pay out benefits once your employer stops paying you sick pay or if you receive no sick pay from your employer. If you receive sick pay for a reasonable period of time then you should consider whether you could survive on that or whether you would still benefit from extending that period with benefit payments from Income Protection Cover.
3) Do you have a partner who is working?
Are you the major breadwinner in your household? If you are, then could your household survive without your income? If not, then could you survive on your partner’s wages for a period of time if you needed to?
4) Do you receive any kind of state benefit support while you are working e.g. Universal Credit, pension etc?
You should check your entitlements to state benefit in the event of unemployment, sickness or accident. Receiving payments from Income Protection Cover may affect your entitlements to state benefits.
5) Do you have savings that you could fall back on?
If you have savings, would you be prepared to use them for living expenses while unable to work? If so, then how long could you keep going on that basis?
6) What age are you?
Would you be able to take early retirement if you lost your job or became unable to work due to sickness or accident?
7) What is your current state of health?
If you have any pre-existing medical conditions at the start date of your cover these will be covered after you have had your policy for 24 months.
Based on the questions above, do you think that Income Protection Cover will benefit you? If you do, simply complete our simple online application process and as long as you meet the eligibility requirements, you can be accepted immediately for instant cover. Alternatively, call our friendly UK customer services team on 0343 178 1227.
If you don’t think Income Protection Cover is what you need then please click here to review the other protection products that we offer to see if something else would be more suitable.
It's simple. First you need to choose the policy that best suits your needs:
Cover Type – what this income protection policy will cover you for:
• Accident, Sickness and Unemployment cover
• Or you can choose Accident and Sickness cover only.
Benefit Period – the maximum length of time that the policy pays out for any one claim:
• Benefits will pay out for 12 months or when you return to work, whichever is sooner.
Monthly Cash Benefit – the money that you'd receive on a monthly basis in the event of a claim:
• Choose how much cash you'd need to receive on a monthly basis (up to £1,500 or 50% of your monthly income before tax, whichever is lower).
Waiting Period – the number of days you'd need to be continuously incapacitated and off work before the benefits are paid. Choose between:
• 30 days
• 60 days
• 90 days
• 120 days
• 180 days
Our instant quote form will quickly guide you through these options.
It’s important that you select cover with a monthly premium that you can afford, so if you could survive for 60 days on savings, then you could increase the waiting period to get a lower premium. And remember, this is a flexible policy which means that if your personal requirements change, then assuming you are not already claiming, you’re able to make changes to the cover to suit your circumstances.
Once covered, Income Protection Cover pays out a monthly cash sum for you to spend when and how you like if an accident, sickness or unemployment keeps you at home. If you have chosen the unemployment option then you would also receive cover if you have to give up work to become a carer for a member of your immediate family.
What's not covered?
As with all insurance policies, there are certain exclusions. You'll not be able to claim if you're off work as a result of one of them:
Accident and Sickness Exclusions
This policy does not cover inability to work:
a) that began before the start date.
b) resulting from a chronic condition that you knowingly suffered with before the start date.
c) resulting from any medical condition that you have received treatment for; had diagnosed or had investigations for, in the 12 months before the policy start date and which comes back within 24 months of the start date.
d) due to spinal and related conditions where there is no physical or radiological evidenced abnormality confirmed by a doctor.
e) due to stress, anxiety and depression where there is no diagnosis by a recognised psychiatrist.
f) due to intentional self-inflicted injuries.
g) due to conditions or injuries resulting from taking alcohol or drugs (unless they are taken under the direction of a doctor and are not for the treatment of drug addiction).
h) due to conditions or injuries resulting from you being detained in prison.
i) due to conditions or injuries arising from war, military duty, riot as an active participant, revolution or similar.
For a full explanation of the Accident and Sickness policy exclusions, please click here.
Unemployment Exclusions
This policy does not cover unemployment:
a) that began before the start date.
b) that you are notified about or that begins, within 120 days of the start date.
c) if you were not employed for six consecutive months before your claim.
d) that you knew about at the start date, whether or not you had received official notice.
e) resulting from your employer announcing job losses, departmental or company restructure or merger before the start date or within 120 days of the start date.
f) if you are a contract worker and your contract expires unless prior to your claim:
- you were employed on an annual contract that has been renewed at least once.
- you have been employed on a contract with the same employer for a period of 24 months.
- immediately before the fixed term contract started you had been employed on a permanent basis by the same employer.
g) if you are a contract worker and your contract is terminated early, any period of unemployment beyond the date that your contract should have expired.
h) if you leave your employment voluntarily unless as a result of constructive dismissal.
i) due to normal or seasonal occurrence or which is a regular feature of your employment.
j) after a period of casual, seasonal or temporary work.
k) resulting from misconduct leading to your dismissal.
l) resulting from your being in prison.
m) resulting from a chronic condition that you knowingly suffered with before the start date.
n) resulting from a medical condition that you have received treatment for; had diagnosed or had investigations for, in the 12 months before the policy start date and which comes back within 24 months of the start date.
o) resulting from intentional self-inflicted injuries.
p) due to conditions or injuries resulting from taking alcohol or drugs (unless they are taken under the direction of a doctor and are not for the treatment of drug addiction.
q) due to conditions or injuries arising from war, military duty, riot as an active participant, revolution or similar.
For a full explanation of the Unemployment policy exclusions, please click here.
Carer Cover exclusions
This policy does not cover any period of being a Carer:
a) if we believe you were aware of the need or likely need that a member of your immediate family would require a carer at the start date
b) if you apply for Carer’s Allowance or are notified of receipt of a Carer’s Allowance within 120 days of the start date unless the condition of the member of your immediate family requiring a care was due to an unforeseen event happening after the start date
c) where the person you are caring for is not a member of your immediate family
d) arising from war, invasion, riot as an active participant, revolution or similar
For a full explanation of the Carer Cover policy exclusions, please click here.
Download policy documentation
Please read the policy documents carefully. Clicking on the files below will open a new window in which a PDF document will appear. You will need Adobe Reader to see these documents.
Insurance Product Information Document (IPID)
We do everything we can to ensure we’re giving you the best possible service, whatever your circumstances. If you require additional support and would like to find out more or to request information in a different format, please contact our friendly customer services team on 0345 026 1101.
Here's what some of our customers have said about what income protection insurance means for them. These customers purchased an income protection cover that we no longer offer, which covered sickness and accident. With our new Income Protection product you can also protect your income against involuntary unemployment as well as accident and sickness:
Allen (46) from Coventry – Support Worker - No dependants
“I took out income protection insurance for the security of knowing that Steve and I are going to be secure if I’m unable to work…I wanted to know in the background that there’s something there that is going to protect us should the unforeseeable happen”
“We need that insurance, we need that guarantee that something is there that we can fall on if we need it”
“Thankfully I haven’t had to use it, but it’s nice to know that it is there if I do need it”
Paul (36) from Wrexham – Postman – No dependants
“I did it for peace of mind really. I’m living with my girlfriend now so if I was out of work, she wouldn’t be able to cover the bills. I’m just making sure we can still live comfortably - I wouldn’t want her to skimp. I'm getting a bit older now, and if I go off work any time I need something that covers my wages.”
Adeola (46) from East London – Carer – Sole earner – 3 dependants
“I bought it just in case anything happened to me, my children will have something, as I am the only one providing for them. It’s a sort of way to protect yourself.”
Income Protection vs State Benefits Calculator
This tool will help you view your possible future entitlements to state benefits so that you can consider this in assessing your particular needs for income protection. It is an illustration based on current state benefit entitlements and includes some assumptions. Any changes to your personal circumstances or to state benefits are likely to change your entitlements.
It should take under five minutes to fill in your details and the amount of insurance you think you might need. You will then see a helpful projection of how much state benefit you might get if you couldn’t work due to sickness, accident or unemployment and how this could be effected if you receive additional income from an income protection insurance cover.
If you couldn’t work due to accident, sickness or unemployment and lost your income as a result, you would still need to pay your rent or mortgage repayments, utility bills, loan repayments and all your other living expenses. If you are concerned about how you would manage this, then income protection might be something to consider.
Income protection is designed to provide a monthly cash benefit to replace lost wages. There are other ways to do this, for example you may be able to fall back on:
• Company sick pay allowance
• Claiming state benefits
• Using savings
• Family or partner support.
However, if you don’t think these would be enough or would help if you were off work for a long period then Income Protection Cover might provide an alternative safety net.
No. Cover is only available to residents of England, Scotland, Northern Ireland and Wales.
Benefit payments that are available for loss of income due to sickness, accident or unemployment are usually means tested. Therefore payouts from an income protection policy will affect your entitlement to state benefits. The amount you can claim will depend on your personal circumstances. You can check this with the Department of Work and Pensions or a financial adviser.
Income Protection Cover can cover you if you are a permanent resident of the UK and are aged 18 to 60 at the start date. You must be working for more than 16 hours per week and you must be permanently employed on a permanent (or fixed-term of more than 12 months) contract of employment or self-employed.
There are no medical questions and, if you meet the eligibility criteria, you are guaranteed to be accepted. If you suffer any pre-existing conditions then this will not affect your acceptance onto the policy but you will not automatically be covered for these conditions.
You will not be able to claim benefits for any chronic condition that you knew you were suffering from on or before the start date of your policy. A chronic condition is one that continues indefinitely; is controlled rather than cured; has recurring symptoms or requires long term treatment or monitoring.
You could be eligible for a waiver of the chronic condition exclusion if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• you did not knowingly suffer from that chronic condition at the start date of your previous policy.
• have not claimed on that previous policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of Monthly Benefit provided by your previous policy
You will not be able to claim benefits for any medical condition that has been diagnosed or treated during the 12 months immediately before the start date and which comes back within 24 months after the start date. This exclusion will not be applied after 24 months have passed without treatment or advice for that medical condition.
You could be eligible for a waiver of the initial 24 months exclusion on a pre-existing medical condition if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• have not claimed on that similar policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of monthly benefit provided by your previous policy.
Yes. You can be covered if you carry on business in the UK alone or with others or if you work for a company that is controlled by your immediate family.
Yes, you can be covered if you are employed on a contract for a specific term or undertaking for at least 12 months duration.
If you select Disability and Unemployment cover and you are a contract worker you are still eligible for cover however the following exclusions may apply:
The policy does not cover any period of unemployment:
• If You are a Contract Worker, which results from the natural expiry of a fixed-term contract unless:
• immediately prior to Your claim, You were Employed on an annual contract which has been renewed at least once; immediately prior to Your claim, You have been Employed on a contract with the same employer for a period of 24 months; or
• immediately prior to the commencement of Your fixed-term contract, You were Employed on a permanent basis by the same employer (This exclusion will not be applied if You are Self- Employed).
• If You are a Contract Worker and Your contract is terminated early, any period of Unemployment beyond the date Your contract would have otherwise naturally expired.
You can choose Accident and Sickness cover or Accident, Sickness and Unemployment cover:
• Accident and Sickness cover provides monthly cash benefits if you can’t work due to sickness or accident for up to 12 months.
• Accident, Sickness and Unemployment cover provides monthly cash benefits if you can’t work due to sickness or accident for up to 12 months; if you have to give up work to become a carer for a member of your immediate family or if you become involuntarily unemployed.
Cover starts immediately on completion of your application.
You policy will pay your benefits while you remain unable to work up to the maximum benefit period. Your benefits will stop when you return to work or when your maximum benefit period is reached, whichever is sooner. The maximum benefit period on this policy is 12 months.
This is a flexible policy which means you’re able to make changes to the cover as your personal requirements change. You can request an increase or decrease in:
• your monthly benefit
• your waiting period
• your type of cover i.e. from Accident, Sickness and Unemployment to Accident and Sickness only
All agreed changes will take effect from the next premium collection date. No changes can be made to your policy while you are claiming on your cover.
If you increase your cover the increase will not apply to a claim for any condition or impending unemployment that you knew about before applying for the increase.
As long as your new job does not affect your eligibility to claim then your policy is unaffected – you must continue to work for more than 16 hours per week, under a permanent contract or fixed-term contract of employment and be working in the UK. You may want to check the level of cover is still appropriate if your conditions of employment or your salary/wages change.
The policy and any benefits you may be receiving will end on the earliest of the following:
• You reach 65 years of age
• You permanently retire
• Your death
• You fail to pay the premium when due
This policy is underwritten by Cigna Europe Insurance Company S.A.N.V. It is arranged by Union Insurance which is a trading name of Union Income Benefit Holdings Ltd.
You can cancel the policy within 30 days of the start date and you will receive a refund of any premium you have paid, if no claim has been made. Following this you may cancel the cover at any time in writing to Union Insurance Services, 39/51 Highgate Road, London NW5 1RT or by phone on 0343 178 1226, however you will not receive a refund of any premiums.
Claims for any condition of stress, anxiety or depression will be considered. However, we require certification from a suitably qualified consultant that the condition prevents you from working.
Claims for spinal or related conditions are considered. However, we require physical or radiological evidence of a medical abnormality, confirmed by a suitably qualified consultant that the condition prevents you from working.
You are covered immediately for Accident and Sickness related claims, however benefits will not be payable if your claim results from a condition that you have had diagnosed or treated in the 12 months before the start date, a self-inflicted injury, drug and alcohol abuse or, under certain circumstances, from spinal conditions, stress, anxiety or depression.
There is an initial 120 day exclusion period on your Unemployment cover which means that benefits will not be paid if you become unemployed within 120 days of taking out this policy.
You could be eligible for a waiver of the initial 120 day exclusion if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• have not claimed on that similar policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of monthly benefit provided by your previous policy.
That depends on the monthly benefit you’ve chosen. You can cover up to 50% of your gross income (which means 50% of your salary/wages before tax) up to a maximum of £1,500. In the event of a claim you will receive payments on a monthly basis and these will continue until you return to work or reach your maximum number of benefit payments. Click here for more information about how the benefits payments work.
Your benefits will pay out after your chosen waiting period. The waiting period is the number of consecutive days that you will need to be off work before any benefit will be due on your cover. You can choose a waiting period of 30, 60, 90, 120 or 180 days. The longer the waiting period the lower your premiums will be. You should consider how long you could manage before you would want the benefits to pay out. For example: if you receive 3 months sick pay from your employer then you may want to choose a waiting period of 90 days.
If you have other payment protection insurance this may affect the amount of benefit paid by this policy. In the event of a claim you will be asked to provide details of any other income, repayment or payment protection insurance that you have. The monthly benefit paid by this insurance will be reduced so that the total of all the benefits paid does not exceed 50% of your gross monthly income. You will receive a proportionate refund of premium if this is the case.
Yes, you can claim more than once on this policy. If you are claiming again for a re-occurrence of the same condition then this may be considered a continuation of a previous claim. If you are claiming for a new condition then this will be treated as a new claim. Click here for more information.
As with all insurances, there are certain exclusions on the cover which means that benefits will not be paid if you are off work as a result of one of them:
Click here to read a full list of exclusions relating to a claim for Sickness or Accident.
Click here to read a full list of exclusions relating to a claim for Unemployment.
Click here to read the full list of exclusions that apply to a claim for Carer Cover.
In the event of a claim you should call Cigna Insurance Services who manage the claims on 0844 209 8764. Click here to see the information that you will be asked to provide in the event that you need to claim.
Premiums will be collected from your nominated bank account by Direct Debit on the 1st of each month or the next working day.
Your first premium will be collected on the 1st of the month following the start date of your policy, unless this falls with the last 8 working days of the month.
If the start date of your policy falls within the last 8 working days of the month, the first premium collection will be on the 1st working day of the next month.
Examples:
• if your policy start date is the 15th of March, the first premium collection will be the 1st April and one premium will be collected.
• if your policy start date is the 28th of March, the first premium collection will be the 1st May and two premiums will be collected.
Yes your premiums may change – they can go up or down and there is no limit to the amount that they can change. Income Protection Cover premiums are calculated based on your age and the level of cover that you select.
You will be given 60 days’ notice of any premium changes. Click here to see the reasons why the insurer might change the premiums.
Gets to work when you can't
Income Protection Cover pays out money every month if accident, sickness or unemployment stops you working. It will help you to cover regular outgoings - from bills, rent, and mortgage repayments to a Friday night takeaway - if circumstances take a sudden turn for the worse.
The policy will pay out until you're able to return to work or you reach the end of your 12 month benefit period.
We'll deliver your monthly cash benefits after a waiting period of 30 to 180 days - you decide. The longer you wait, the cheaper your premium will be.
To summarise, income protection can:
• help cover your regular outgoings if you can't work
• protect you and your lifestyle
• make sure that incapacity or unemployment doesn’t become a financial disaster for your family
• ensure that you can continue to provide for your loved ones even if you can’t work
• mean that you don’t have to rely on savings or state benefits if you're unable to work
Essentially, it gets to work when you can’t!
If you go off work due to any of the following, you will not be covered:
• A medical condition that has been diagnosed or treated during the 12 months before the start date and which comes back within 24 months after the start date.
• Normal pregnancy
• Back ache – without x ray evidence
• Stress
• Inappropriate use of alcohol or drugs
This policy does not cover any period of unemployment:
• which you receive notification of, or which commences, within 120 days after the Start Date
• if you were not in Employment for six consecutive months prior to your first unemployment claim
• which you knew to be impending at the start date
• which results from you voluntarily leaving your employment unless as a result of constructive dismissal
• due to a normal or seasonal occurrence or which is a regular feature of your Employment
• after a period of casual, temporary or occasional work
• which results from misconduct leading to your dismissal
• as a result of you being detained in prison
• resulting from any chronic condition from which you knowingly suffered on or before the start date
• if you are a contract worker, which results from the natural expiry of a fixed-term contract unless:
o immediately prior to your claim, you were employed on an annual contract which has been renewed at least once
o immediately prior to your claim, you have been employed on a contract with the same employer for a period of 24 months or
o immediately prior to the commencement of your fixed-term contract, you were employed on a permanent basis by the same employer. (This exclusion will not be applied if you are self- employed.)
• if you are a contract worker and your contract is terminated early, any period of unemployment beyond the date your contract would have otherwise naturally expired
Please click here to read the full list of policy exclusions
It's worth considering income protection if you're a working person with nothing to fall back on, or who wouldn't want to have to use your savings to pay bills, should you lose your income due to sickness, accident or unemployment. Would you need a regular income to pay for?
• Rent
• Mortgage Repayments
• Food
• Bills
• Holidays
• School
• Servicing debt
• Everyday living expenses
You may not need it however if you already have one or more of the following financial safety nets:
• Company sick pay allowance
• State benefits
• Savings (and are happy to use these during a period of disability or unemployment)
• Family or partner support.
If you don’t think these would be enough if you were off work for a long period then Income Protection Cover might provide a useful alternative.
Things to think about before buying:
This is a short-term income protection insurance policy. We are not offering any advice about the product so it’s important you check whether the product meets your needs, is right for you and if you will benefit from the cover.
A checklist of useful points:
Before deciding whether this type of insurance is right for you, ask yourself the following questions:
1) Are you permanently employed?
To be eligible for this cover you need to be in permanent paid employment, including self-employment, for at least 16 hours per week.
2) What sick pay do you receive from your employer?
Income Protection Cover is designed to pay out benefits once your employer stops paying you sick pay or if you receive no sick pay from your employer. If you receive sick pay for a reasonable period of time then you should consider whether you could survive on that or whether you would still benefit from extending that period with benefit payments from Income Protection Cover.
3) Do you have a partner who is working?
Are you the major breadwinner in your household? If you are, then could your household survive without your income? If not, then could you survive on your partner’s wages for a period of time if you needed to?
4) Do you receive any kind of state benefit support while you are working e.g. Universal Credit, pension etc?
You should check your entitlements to state benefit in the event of unemployment, sickness or accident. Receiving payments from Income Protection Cover may affect your entitlements to state benefits.
5) Do you have savings that you could fall back on?
If you have savings, would you be prepared to use them for living expenses while unable to work? If so, then how long could you keep going on that basis?
6) What age are you?
Would you be able to take early retirement if you lost your job or became unable to work due to sickness or accident?
7) What is your current state of health?
If you have any pre-existing medical conditions at the start date of your cover these will be covered after you have had your policy for 24 months.
Based on the questions above, do you think that Income Protection Cover will benefit you? If you do, simply complete our simple online application process and as long as you meet the eligibility requirements, you can be accepted immediately for instant cover. Alternatively, call our friendly UK customer services team on 0343 178 1227.
If you don’t think Income Protection Cover is what you need then please click here to review the other protection products that we offer to see if something else would be more suitable.
It's simple. First you need to choose the policy that best suits your needs:
Cover Type – what this income protection policy will cover you for:
• Accident, Sickness and Unemployment cover
• Or you can choose Accident and Sickness cover only.
Benefit Period – the maximum length of time that the policy pays out for any one claim:
• Benefits will pay out for 12 months or when you return to work, whichever is sooner.
Monthly Cash Benefit – the money that you'd receive on a monthly basis in the event of a claim:
• Choose how much cash you'd need to receive on a monthly basis (up to £1,500 or 50% of your monthly income before tax, whichever is lower).
Waiting Period – the number of days you'd need to be continuously incapacitated and off work before the benefits are paid. Choose between:
• 30 days
• 60 days
• 90 days
• 120 days
• 180 days
Our instant quote form will quickly guide you through these options.
It’s important that you select cover with a monthly premium that you can afford, so if you could survive for 60 days on savings, then you could increase the waiting period to get a lower premium. And remember, this is a flexible policy which means that if your personal requirements change, then assuming you are not already claiming, you’re able to make changes to the cover to suit your circumstances.
Once covered, Income Protection Cover pays out a monthly cash sum for you to spend when and how you like if an accident, sickness or unemployment keeps you at home. If you have chosen the unemployment option then you would also receive cover if you have to give up work to become a carer for a member of your immediate family.
What's not covered?
As with all insurance policies, there are certain exclusions. You'll not be able to claim if you're off work as a result of one of them:
Accident and Sickness Exclusions
This policy does not cover inability to work:
a) that began before the start date.
b) resulting from a chronic condition that you knowingly suffered with before the start date.
c) resulting from any medical condition that you have received treatment for; had diagnosed or had investigations for, in the 12 months before the policy start date and which comes back within 24 months of the start date.
d) due to spinal and related conditions where there is no physical or radiological evidenced abnormality confirmed by a doctor.
e) due to stress, anxiety and depression where there is no diagnosis by a recognised psychiatrist.
f) due to intentional self-inflicted injuries.
g) due to conditions or injuries resulting from taking alcohol or drugs (unless they are taken under the direction of a doctor and are not for the treatment of drug addiction).
h) due to conditions or injuries resulting from you being detained in prison.
i) due to conditions or injuries arising from war, military duty, riot as an active participant, revolution or similar.
For a full explanation of the Accident and Sickness policy exclusions, please click here.
Unemployment Exclusions
This policy does not cover unemployment:
a) that began before the start date.
b) that you are notified about or that begins, within 120 days of the start date.
c) if you were not employed for six consecutive months before your claim.
d) that you knew about at the start date, whether or not you had received official notice.
e) resulting from your employer announcing job losses, departmental or company restructure or merger before the start date or within 120 days of the start date.
f) if you are a contract worker and your contract expires unless prior to your claim:
- you were employed on an annual contract that has been renewed at least once.
- you have been employed on a contract with the same employer for a period of 24 months.
- immediately before the fixed term contract started you had been employed on a permanent basis by the same employer.
g) if you are a contract worker and your contract is terminated early, any period of unemployment beyond the date that your contract should have expired.
h) if you leave your employment voluntarily unless as a result of constructive dismissal.
i) due to normal or seasonal occurrence or which is a regular feature of your employment.
j) after a period of casual, seasonal or temporary work.
k) resulting from misconduct leading to your dismissal.
l) resulting from your being in prison.
m) resulting from a chronic condition that you knowingly suffered with before the start date.
n) resulting from a medical condition that you have received treatment for; had diagnosed or had investigations for, in the 12 months before the policy start date and which comes back within 24 months of the start date.
o) resulting from intentional self-inflicted injuries.
p) due to conditions or injuries resulting from taking alcohol or drugs (unless they are taken under the direction of a doctor and are not for the treatment of drug addiction.
q) due to conditions or injuries arising from war, military duty, riot as an active participant, revolution or similar.
For a full explanation of the Unemployment policy exclusions, please click here.
Carer Cover exclusions
This policy does not cover any period of being a Carer:
a) if we believe you were aware of the need or likely need that a member of your immediate family would require a carer at the start date
b) if you apply for Carer’s Allowance or are notified of receipt of a Carer’s Allowance within 120 days of the start date unless the condition of the member of your immediate family requiring a care was due to an unforeseen event happening after the start date
c) where the person you are caring for is not a member of your immediate family
d) arising from war, invasion, riot as an active participant, revolution or similar
For a full explanation of the Carer Cover policy exclusions, please click here.
Download policy documentation
Please read the policy documents carefully. Clicking on the files below will open a new window in which a PDF document will appear. You will need Adobe Reader to see these documents.
Insurance Product Information Document (IPID)
We do everything we can to ensure we’re giving you the best possible service, whatever your circumstances. If you require additional support and would like to find out more or to request information in a different format, please contact our friendly customer services team on 0345 026 1101.
Here's what some of our customers have said about what income protection insurance means for them. These customers purchased an income protection cover that we no longer offer, which covered sickness and accident. With our new Income Protection product you can also protect your income against involuntary unemployment as well as accident and sickness:
Allen (46) from Coventry – Support Worker - No dependants
“I took out income protection insurance for the security of knowing that Steve and I are going to be secure if I’m unable to work…I wanted to know in the background that there’s something there that is going to protect us should the unforeseeable happen”
“We need that insurance, we need that guarantee that something is there that we can fall on if we need it”
“Thankfully I haven’t had to use it, but it’s nice to know that it is there if I do need it”
Paul (36) from Wrexham – Postman – No dependants
“I did it for peace of mind really. I’m living with my girlfriend now so if I was out of work, she wouldn’t be able to cover the bills. I’m just making sure we can still live comfortably - I wouldn’t want her to skimp. I'm getting a bit older now, and if I go off work any time I need something that covers my wages.”
Adeola (46) from East London – Carer – Sole earner – 3 dependants
“I bought it just in case anything happened to me, my children will have something, as I am the only one providing for them. It’s a sort of way to protect yourself.”
Income Protection vs State Benefits Calculator
This tool will help you view your possible future entitlements to state benefits so that you can consider this in assessing your particular needs for income protection. It is an illustration based on current state benefit entitlements and includes some assumptions. Any changes to your personal circumstances or to state benefits are likely to change your entitlements.
It should take under five minutes to fill in your details and the amount of insurance you think you might need. You will then see a helpful projection of how much state benefit you might get if you couldn’t work due to sickness, accident or unemployment and how this could be effected if you receive additional income from an income protection insurance cover.
If you couldn’t work due to accident, sickness or unemployment and lost your income as a result, you would still need to pay your rent or mortgage repayments, utility bills, loan repayments and all your other living expenses. If you are concerned about how you would manage this, then income protection might be something to consider.
Income protection is designed to provide a monthly cash benefit to replace lost wages. There are other ways to do this, for example you may be able to fall back on:
• Company sick pay allowance
• Claiming state benefits
• Using savings
• Family or partner support.
However, if you don’t think these would be enough or would help if you were off work for a long period then Income Protection Cover might provide an alternative safety net.
No. Cover is only available to residents of England, Scotland, Northern Ireland and Wales.
Benefit payments that are available for loss of income due to sickness, accident or unemployment are usually means tested. Therefore payouts from an income protection policy will affect your entitlement to state benefits. The amount you can claim will depend on your personal circumstances. You can check this with the Department of Work and Pensions or a financial adviser.
Income Protection Cover can cover you if you are a permanent resident of the UK and are aged 18 to 60 at the start date. You must be working for more than 16 hours per week and you must be permanently employed on a permanent (or fixed-term of more than 12 months) contract of employment or self-employed.
There are no medical questions and, if you meet the eligibility criteria, you are guaranteed to be accepted. If you suffer any pre-existing conditions then this will not affect your acceptance onto the policy but you will not automatically be covered for these conditions.
You will not be able to claim benefits for any chronic condition that you knew you were suffering from on or before the start date of your policy. A chronic condition is one that continues indefinitely; is controlled rather than cured; has recurring symptoms or requires long term treatment or monitoring.
You could be eligible for a waiver of the chronic condition exclusion if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• you did not knowingly suffer from that chronic condition at the start date of your previous policy.
• have not claimed on that previous policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of Monthly Benefit provided by your previous policy
You will not be able to claim benefits for any medical condition that has been diagnosed or treated during the 12 months immediately before the start date and which comes back within 24 months after the start date. This exclusion will not be applied after 24 months have passed without treatment or advice for that medical condition.
You could be eligible for a waiver of the initial 24 months exclusion on a pre-existing medical condition if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• have not claimed on that similar policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of monthly benefit provided by your previous policy.
Yes. You can be covered if you carry on business in the UK alone or with others or if you work for a company that is controlled by your immediate family.
Yes, you can be covered if you are employed on a contract for a specific term or undertaking for at least 12 months duration.
If you select Disability and Unemployment cover and you are a contract worker you are still eligible for cover however the following exclusions may apply:
The policy does not cover any period of unemployment:
• If You are a Contract Worker, which results from the natural expiry of a fixed-term contract unless:
• immediately prior to Your claim, You were Employed on an annual contract which has been renewed at least once; immediately prior to Your claim, You have been Employed on a contract with the same employer for a period of 24 months; or
• immediately prior to the commencement of Your fixed-term contract, You were Employed on a permanent basis by the same employer (This exclusion will not be applied if You are Self- Employed).
• If You are a Contract Worker and Your contract is terminated early, any period of Unemployment beyond the date Your contract would have otherwise naturally expired.
You can choose Accident and Sickness cover or Accident, Sickness and Unemployment cover:
• Accident and Sickness cover provides monthly cash benefits if you can’t work due to sickness or accident for up to 12 months.
• Accident, Sickness and Unemployment cover provides monthly cash benefits if you can’t work due to sickness or accident for up to 12 months; if you have to give up work to become a carer for a member of your immediate family or if you become involuntarily unemployed.
Cover starts immediately on completion of your application.
You policy will pay your benefits while you remain unable to work up to the maximum benefit period. Your benefits will stop when you return to work or when your maximum benefit period is reached, whichever is sooner. The maximum benefit period on this policy is 12 months.
This is a flexible policy which means you’re able to make changes to the cover as your personal requirements change. You can request an increase or decrease in:
• your monthly benefit
• your waiting period
• your type of cover i.e. from Accident, Sickness and Unemployment to Accident and Sickness only
All agreed changes will take effect from the next premium collection date. No changes can be made to your policy while you are claiming on your cover.
If you increase your cover the increase will not apply to a claim for any condition or impending unemployment that you knew about before applying for the increase.
As long as your new job does not affect your eligibility to claim then your policy is unaffected – you must continue to work for more than 16 hours per week, under a permanent contract or fixed-term contract of employment and be working in the UK. You may want to check the level of cover is still appropriate if your conditions of employment or your salary/wages change.
The policy and any benefits you may be receiving will end on the earliest of the following:
• You reach 65 years of age
• You permanently retire
• Your death
• You fail to pay the premium when due
This policy is underwritten by Cigna Europe Insurance Company S.A.N.V. It is arranged by Union Insurance which is a trading name of Union Income Benefit Holdings Ltd.
You can cancel the policy within 30 days of the start date and you will receive a refund of any premium you have paid, if no claim has been made. Following this you may cancel the cover at any time in writing to Union Insurance Services, 39/51 Highgate Road, London NW5 1RT or by phone on 0343 178 1226, however you will not receive a refund of any premiums.
Claims for any condition of stress, anxiety or depression will be considered. However, we require certification from a suitably qualified consultant that the condition prevents you from working.
Claims for spinal or related conditions are considered. However, we require physical or radiological evidence of a medical abnormality, confirmed by a suitably qualified consultant that the condition prevents you from working.
You are covered immediately for Accident and Sickness related claims, however benefits will not be payable if your claim results from a condition that you have had diagnosed or treated in the 12 months before the start date, a self-inflicted injury, drug and alcohol abuse or, under certain circumstances, from spinal conditions, stress, anxiety or depression.
There is an initial 120 day exclusion period on your Unemployment cover which means that benefits will not be paid if you become unemployed within 120 days of taking out this policy.
You could be eligible for a waiver of the initial 120 day exclusion if you:
• held a similar policy covering sickness and accident for more than 6 months before the start date of this policy.
• have not claimed on that similar policy in the 24 months before the start date of this policy.
• have replaced your previous policy with this policy.
This waiver would only apply to a corresponding level of monthly benefit provided by your previous policy.
That depends on the monthly benefit you’ve chosen. You can cover up to 50% of your gross income (which means 50% of your salary/wages before tax) up to a maximum of £1,500. In the event of a claim you will receive payments on a monthly basis and these will continue until you return to work or reach your maximum number of benefit payments. Click here for more information about how the benefits payments work.
Your benefits will pay out after your chosen waiting period. The waiting period is the number of consecutive days that you will need to be off work before any benefit will be due on your cover. You can choose a waiting period of 30, 60, 90, 120 or 180 days. The longer the waiting period the lower your premiums will be. You should consider how long you could manage before you would want the benefits to pay out. For example: if you receive 3 months sick pay from your employer then you may want to choose a waiting period of 90 days.
If you have other payment protection insurance this may affect the amount of benefit paid by this policy. In the event of a claim you will be asked to provide details of any other income, repayment or payment protection insurance that you have. The monthly benefit paid by this insurance will be reduced so that the total of all the benefits paid does not exceed 50% of your gross monthly income. You will receive a proportionate refund of premium if this is the case.
Yes, you can claim more than once on this policy. If you are claiming again for a re-occurrence of the same condition then this may be considered a continuation of a previous claim. If you are claiming for a new condition then this will be treated as a new claim. Click here for more information.
As with all insurances, there are certain exclusions on the cover which means that benefits will not be paid if you are off work as a result of one of them:
Click here to read a full list of exclusions relating to a claim for Sickness or Accident.
Click here to read a full list of exclusions relating to a claim for Unemployment.
Click here to read the full list of exclusions that apply to a claim for Carer Cover.
In the event of a claim you should call Cigna Insurance Services who manage the claims on 0844 209 8764. Click here to see the information that you will be asked to provide in the event that you need to claim.
Premiums will be collected from your nominated bank account by Direct Debit on the 1st of each month or the next working day.
Your first premium will be collected on the 1st of the month following the start date of your policy, unless this falls with the last 8 working days of the month.
If the start date of your policy falls within the last 8 working days of the month, the first premium collection will be on the 1st working day of the next month.
Examples:
• if your policy start date is the 15th of March, the first premium collection will be the 1st April and one premium will be collected.
• if your policy start date is the 28th of March, the first premium collection will be the 1st May and two premiums will be collected.
Yes your premiums may change – they can go up or down and there is no limit to the amount that they can change. Income Protection Cover premiums are calculated based on your age and the level of cover that you select.
You will be given 60 days’ notice of any premium changes. Click here to see the reasons why the insurer might change the premiums.